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This can be answered by documents produced in various production houses in Asia. More on this in “sustainability”.
Each package includes a returns form which describes the process for returns and exchanges in detail. Place the items, which you want to return, in the original packaging and enclose the completed returns form. Remove the address stick with your details and attach the label featuring the engelbert strauss address.
The complete returns procedure is described in detail here.
Information about costs for returns is provided here.
Your order will be processed immediately and sent to you as quickly as possible. As a registered internet customer, you can follow your order and delivery status in the customer section online. You can find further information on delivery here.
To ensure that you feel good in your new clothing and find the sizes that are right for you, we have created a “table of sizes” button for every product in the online shop. Click the button to open the engelbert strauss table of sizes in a separate window. Men, women and children’s sizes are categorised according to height in the table of sizes. Helpful tips on how to properly measure your height, chest, waist, middle, seat and stride length, as well as a conversion table of “normal sizes” to international sizes and jeans sizes (in inches). Most of our work trousers are available in normal, long and short sizes (broad). We can provide every wearer with an optimum level of well-being with up to 60 different sizes for work trousers and tops from 2 XS to 7 XL. We also provide size tables for gloves. You can find our table of sizes online under:
You can return or exchange all ordered products (excluding specially finished products, technical products that are no longer in their original packaging, worn or soiled or washed clothing), within 30 days. The purchase contact comes into effect when this period expires. More information about exchange options can be found here.
In just four steps, you can furnish your engelbert strauss work clothing with a logo or lettering.
Step 1: Choose your desired items. The “logo service” button identifies all products which can be refined with individual advertising.
Step 2: Select placement. Clicking on the t-shirt button “logo service” to display an overview of the options for placement for each item. Over 150 placement options are available. With a single glance, it’s possible to see where you can print, stitch or laser engrave your selected work garment.
Step 3: Select refinement technique. In the e.s. Logo service, an overview is present of the different methods with examples, minimum quantities and prices.
Step 4: Logo order in shopping basket. In your shopping basket, you can identify the selected products with a tick in the grey box with the t-shirt symbol. As well as additional information on refinements, you also have the option of uploading your desired logo directly. Upon receipt of your order, a specialist from our print and embroidery team will liaise with you to implement your details, requests and ideas. All information about the e.s. logo service can be found here.
Please note that no individual advertising costs can be calculated and listed for online orders. You will receive these separately.
There are a variety of ways in which you can pay for your order.
Further information can be found on our payment page.
You can exchange the items that were delivered incorrectly. Please use the accompanying returns form for this. You can use this to order the exchanged product of your choice. It is not necessary to re-order your goods. On the returns form, you will find detailed information about how to proceed. You can find out all you need to know about returns and exchanges here.